Privacy Policy

“Cordell Partners,” “We,” “Us,” or “Our”) is committed to protecting the privacy of your personal information while using our Web sites (www.cordellpartners.com) and when using our on-demand support platform, tools and services offered on the Web site and through our servers (the “Service”). Cordell Partners, Inc. has established this Privacy Policy Statement to help you understand how we collect and use personally identifiable information if and when you use our Web site as a “Visitor” or provide information to us in connection with your use of the Service as a “Subscriber”.

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By using our Web site, you are agreeing to the collection and use of personal information in the manner described in this Privacy Policy Statement. By registering for our Service, you are agreeing to the collection and use of personal information in the manner described in this Privacy Policy Statement and the Cordell Partners, Inc. Terms of Service.

Data Privacy Framework (DPF) Participation

Cordell Partners, Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Cordell Partners, Inc. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF.

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Cordell Partners, Inc. has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

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Privacy Complaints & Dispute Resolution

In compliance with the EU-US Data Privacy Framework Principles, Cordell Partners, Inc. commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the DPF Principles. European Union, Swiss and United Kingdom individuals with DPF inquiries or complaints should first contact Cordell Partners, Inc. at privacy@cordellpartners.com.

Cordell Partners, Inc. has further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ for more information and to file a complaint. This service is provided free of charge to you.

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The United States Federal Trade Commission (FTC) is the enforcement authority with jurisdiction over this compliance with the privacy policy. Cordell Partners, Inc. and/or its partners may be liable for appropriate onward transfers of personal data to third parties. Please be aware that Cordell Partners, Inc. may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

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Cordell Partners, Inc. acknowledges the right of individuals to access their personal data. If you want to access your personal data held by Cordell Partners, Inc., please contact us at privacy@cordellpartners.com.

What Information Do We Collect?

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INFORMATION YOU PROVIDE:

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form or download or use our product. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

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INFORMATION COLLECTED FROM EMAIL SERVICES:

Our processing services do not collect and retain email content, whether the message body or any attachments. Our service is deployed much like a network router in that the service processes information then forwards the result of that processing towards the intended destination. All email content processed is permanently erased after processing and retransmission. This process normally takes a few seconds per message. The only information collected from emails are the standard email headers stored by email server logs (sender and recipient addresses). This information is stored on your behalf and exclusively for your use.

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COOKIES:

When you visit the Web site or use the Service, we use session “cookies” to allow the Web site or Service to uniquely identify your browser while you are logged in and to enable Cordell Partners, Inc. to process your online transactions. We do not link the information we store in cookies to any personally identifiable information you submit while using the Web site other than the email address you provide.

Cordell Partners, Inc. uses persistent cookies to identify you as a valid user and make it easier for you to log in. Analytical cookies and similar technologies are also used to allow us to recognize how visitors move around the Web site.

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What Do We Use Your Information For?

Any of the information we collect from you may be used in one of the following ways:

• To Personalize Your Experience: To better respond to your individual needs.

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• To Improve Customer Service: To more effectively respond to your support needs.

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• To Process Transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company without your consent, other than for the express purpose of delivering the purchased product or service requested.

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• To Send Periodic Emails: The email address you provide may be used to send you information and updates pertaining to your order, in addition to occasional company news and related product information.

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Note: If you are using a freely offered service, your information will not be sold or transferred to any company that is not a contractual partner of Cordell Partners, Inc. Our partner companies sign non-disclosure agreements guaranteeing adherence to the principles established herein.

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How Will You Notify Me of Changes to This Policy?

Cordell Partners, Inc. may update this policy from time to time. You can review the most current version of this Privacy Policy at any time at www.cordellpartners.com/privacy. If we make any material changes we will notify you by email or by means of a notice on this Site prior to the change becoming effective.

Contact Us

If you have any questions regarding this Privacy Policy you may contact us at privacy@cordellpartners.com or via postal mail at:

Cordell Partners, Inc. [Insert Physical Address Here]

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Privacy Policy - the basics